Jaeger LeCoultre Sales Associate

Madrid • Spain

Friday, February 28, 2025

Jaeger-LeCoultre, a distinguished name in the realm of luxury watchmaking, is part of the esteemed Richemont Group. Renowned for its innovative spirit and timeless craftsmanship, the brand offers a dynamic and enriching environment for professionals passionate about luxury and excellence. As an employer, Jaeger-LeCoultre is committed to fostering talent and providing opportunities for growth within the prestigious world of haute horlogerie.

1. Welcome clients and conduct sales in accordance with the Maison’s selling ceremony.
2. Actively contribute to the boutique's turnover and achieve sales targets.
3. Develop client loyalty through clienteling actions and consistent follow-up.
4. Understand and implement boutique KPIs and action plans as defined by management.
5. Participate in both commercial and non-commercial events for the Maison.
6. Support fellow Sales Associates in achieving boutique targets.
7. Maintain comprehensive knowledge of the Maison’s products, history, and brand identity.
8. Prepare the boutique to welcome clients and ensure a seamless omni-channel client journey.
9. Personalize client relationships and anticipate their needs.
10. Facilitate client services, including repairs and maintenance, while communicating relevant information.
11. Contribute to operational tasks such as stock counts and replenishment.
12. Comply with the Maison’s policies and commercial rules.

1. Result-oriented and ambitious with a strong sense of luxury.
2. Attention to detail and commitment to excellence.
3. Ability to thrive in a fast-paced, client-centric environment.

1. Strong team player with empathy and collaborative spirit.
2. Excellent client experience and hospitality skills.
3. Proficient in operational tasks and digital tools related to sales, CRM, and client services.

Experience in luxury retail or a similar client-centric environment is preferred.

Employees enjoy a supportive environment with opportunities for professional growth and development within the luxury sector.

Jaeger-LeCoultre fosters a culture of excellence, innovation, and collaboration. The brand values a client-centric approach and encourages a supportive team environment where each member contributes to the overall success of the boutique.