Jaeger LeCoultre Sales Associate

London • UK

Thursday, October 2, 2025

Jaeger-LeCoultre, a distinguished name in the world of luxury watchmaking, is part of the Richemont Group, a global leader in the luxury goods sector. As an employer, Jaeger-LeCoultre offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and creativity. The brand is committed to nurturing talent and providing opportunities for professional growth within the prestigious Richemont family.

1. Achieve and exceed personal and boutique sales targets.
2. Provide exceptional clienteling experiences to ensure high levels of client satisfaction.
3. Develop and implement client strategies to build and maintain strong client relationships.
4. Perform administrative tasks including client follow-ups, handling inquiries, and managing complaints.
5. Adhere to internal procedures and corporate guidelines for daily operations.
6. Maintain inventory quality and ensure exceptional selling conditions.
7. Represent the brand inside and outside the boutique, ensuring impeccable grooming standards.
8. Manage after-sales services, ensuring timely and efficient repair processes.
9. Act as a brand ambassador, developing relationships within the retail community and participating in off-site events.

1. Proven experience in luxury retail sales.
2. Strong interpersonal and communication skills.
3. Competence in MS Office, with knowledge of SAP as a plus.

1. Effective interpersonal and communication skills.
2. Proficiency in MS Office, particularly Excel.
3. Ability to multitask and prioritize effectively.
4. Excellent organizational skills.
5. Detail-oriented approach to tasks.

Previous experience in luxury retail sales is required.

The position offers opportunities for professional growth within the Richemont Group, fostering a culture of diversity and inclusion.

Jaeger-LeCoultre and the Richemont Group value diversity, creativity, and excellence. The company fosters a supportive environment that encourages empathy, curiosity, and integrity, while promoting a sense of community and solidarity among employees.