Jaeger LeCoultre Sales Associate

London • UK

Friday, February 21, 2025

Jaeger-LeCoultre, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and innovative horological creations. As part of a global luxury conglomerate, Jaeger-LeCoultre offers a dynamic and enriching work environment that values diversity and fosters professional growth. The brand is committed to excellence and sustainability, making it a prestigious employer in the luxury watchmaking industry.

1. Achieve and exceed personal and team sales targets.
2. Deliver exceptional client satisfaction through exemplary sales and after-sales service.
3. Cultivate and maintain strong client relationships to generate sales leads.
4. Develop client strategies tailored to individual client profiles.
5. Execute administrative tasks including client follow-ups and handling inquiries.
6. Adhere to corporate guidelines for daily operations and inventory control.
7. Represent the brand with impeccable grooming and service standards.
8. Manage after-sales service processes and client complaints effectively.
9. Act as a brand ambassador within the Selfridges environment and beyond.
10. Participate in off-site events and clienteling activities.

1. Proven track record in luxury retail sales.
2. Experience in client relationship management.
3. Familiarity with luxury brand operations and standards.

1. Effective interpersonal and communication skills.
2. Proficiency in MS Office, particularly Excel; SAP knowledge is advantageous.
3. Strong organizational and multitasking abilities.
4. Detail-oriented with a proactive and enthusiastic approach.

Previous experience in luxury retail sales and client relationship management is required.

Comprehensive benefits package including health, wellness, and professional development opportunities.

Jaeger-LeCoultre and the Richemont Group cultivate a culture of diversity, empathy, and integrity. The workplace is characterized by a commitment to fostering untapped potential and valuing the unique contributions of each employee. The brand promotes a collegial and supportive environment, encouraging curiosity and innovation.