Jaeger LeCoultre Retail Trainee (Apprenticeship)

Jaeger-LeCoultre is a Swiss haute horlogerie manufacture renowned for technical innovation, fine craftsmanship and a refined aesthetic. As part of the Richemont Group, the Maison operates global boutiques and ateliers where precision watchmaking and high-touch client service are central to the brand experience.

1. Support boutique sales through active clienteling, welcome and qualification of clients, and follow-up on appointments.
2. Contribute to merchandising and boutique presentation, ensuring displays reflect brand standards and seasonal directives.
3. Operate the point-of-sale, process transactions and assist with sales administration and client records.
4. Assist with stock management, deliveries, inventory reconciliation and returns in accordance with internal procedures.
5. Develop product expertise in Jaeger‑LeCoultre watch collections and effectively present technical details to clients.
6. Participate in in‑store events, VIP appointments and training sessions to support business objectives.
7. Provide after‑sales coordination with service teams and ensure high standards of client care and confidentiality.
8. Collaborate with the boutique team on daily operational tasks to maintain high levels of boutique efficiency.

1. Currently enrolled in an alternance/apprenticeship programme or higher education in Luxury Management, Retail, Business or Horology.
2. Strong interest in luxury watches, craftsmanship and client service.
3. Excellent interpersonal skills with a client-focused attitude and polished presentation.
4. Organised, reliable and able to manage administrative tasks with attention to detail.
5. Flexible availability to work retail hours including weekends and peak periods.
6. Previous retail or luxury internship experience is advantageous but not mandatory.

1. Clienteling and relationship management
2. Retail sales techniques and upselling
3. Product knowledge in haute horlogerie
4. Visual merchandising and brand presentation
5. Inventory control and stock reconciliation
6. Point-of-sale (POS) operation and sales administration

Entry-level role suitable for candidates enrolled in an academic programme; prior retail or luxury internship experience is a plus but not required.

Enrolment in an apprenticeship/alternance or higher-education programme (BTS, Bachelor, Master) in Luxury Management, Retail, Business or Horology.

The Maison cultivates a culture of meticulous craftsmanship, discretion and dedication to client excellence. Teams operate collaboratively within high standards of service and technical expertise, offering immersive learning opportunities in luxury retail and watchmaking.