Jaeger LeCoultre Part-Time Sales Associate

London • UK

Wednesday, February 26, 2025

Jaeger-LeCoultre, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and innovative watchmaking. As part of a conglomerate that values diversity, creativity, and excellence, Jaeger-LeCoultre offers a dynamic environment where employees are encouraged to grow and contribute to the brand's legacy of luxury and precision.

1. Achieve and exceed personal sales targets, both quantitative and qualitative.
2. Support the boutique team in meeting and surpassing sales objectives.
3. Ensure high levels of client satisfaction through exceptional sales and after-sales service.
4. Nurture client relationships to generate sales leads and build lasting connections.
5. Develop client strategies tailored to different client typologies.
6. Network within the Selfridges environment to create sales opportunities.
7. Perform administrative tasks including client follow-up, handling inquiries, and managing complaints.
8. Adhere to internal procedures and corporate guidelines for daily operations.
9. Maintain inventory quality and ensure exceptional selling conditions.
10. Represent the brand inside and outside the boutique, maintaining impeccable grooming standards.
11. Manage after-sales services, ensuring timely repairs and high service levels.
12. Act as a brand ambassador, developing relationships within the Selfridges ecosystem.
13. Participate in off-site events and clienteling activities organized by the marketing team.

1. Effective interpersonal and communication skills.
2. Competence in MS Office, particularly Excel; knowledge of SAP is a plus.
3. Passion for the brand and proactive, enthusiastic attitude.
4. Ability to multitask and prioritize effectively.
5. Excellent organizational skills and attention to detail.

1. Client relationship management
2. Sales and after-sales service
3. Networking and outreach
4. Operational efficiency
5. Brand representation

Previous experience in luxury retail sales is preferred.

Employees enjoy a supportive work environment that values diversity, creativity, and personal growth, with opportunities for professional development within the Richemont Group.

The Richemont Group fosters a culture of diversity, creativity, and excellence, valuing freedom, collegiality, loyalty, and solidarity. The company encourages empathy, curiosity, courage, humility, and integrity, and is committed to making a positive impact on the world.