Jaeger LeCoultre Marketing & Client Experience Assistant (Work‑Study)

Jaeger‑LeCoultre is a Swiss haute horlogerie maison renowned for technical innovation, artisanal watchmaking and refined design. As part of the Richemont Group, the brand operates a global retail network and maintains a culture that balances heritage craftsmanship with contemporary luxury retailing.

1. Support the Marketing & Client Experience team in planning and executing boutique and client activation campaigns.
2. Assist with the preparation of clienteling communications, CRM segmentation and targeted outreach.
3. Coordinate logistics for client events, in‑store activations and VIP appointments in Paris, liaising with boutiques, PR and operations.
4. Draft and adapt marketing materials, presentations and reports for internal stakeholders and retail teams.
5. Monitor campaign and boutique KPIs, consolidate feedback and maintain accurate databases and client files.
6. Contribute to social media and digital content production by preparing briefs, assets and calendar planning.
7. Provide hands‑on support in boutiques to observe client interactions and ensure a consistent customer experience.

1. Currently enrolled in a Bachelor's or Master's programme in Marketing, Luxury Management, Communications or a related discipline (alternance/work‑study required).
2. Strong interest in luxury watchmaking and client service; demonstrable knowledge of luxury retail dynamics is an asset.
3. Excellent written and verbal communication skills with high attention to detail.
4. Organised, proactive and able to manage multiple priorities in a fast‑paced retail environment.
5. Professional demeanour appropriate for interaction with high‑net‑worth clients and internal stakeholders.

1. CRM (experience with Salesforce or similar preferred)
2. Microsoft Excel
3. PowerPoint
4. Adobe InDesign or Adobe Creative Suite (basic familiarity)
5. Event coordination and vendor liaison
6. Clienteling and VIP service techniques
7. Social media content support and basic digital marketing literacy

Previous internship or practical experience in marketing, retail or client‑facing roles — ideally within luxury goods, watches or jewellery. Work‑study experience preferred but not mandatory.

Enrolled in a tertiary programme (Bachelor's or Master's) in Marketing, Luxury Brand Management, Communications, Business or equivalent, eligible for alternance/work‑study.

Jaeger‑LeCoultre fosters a culture of craftsmanship, precision and respect for heritage while encouraging innovation and international collaboration. The workplace values meticulous attention to detail, cross‑disciplinary teamwork and a client‑centric approach typical of haute horlogerie maisons.