Jaeger LeCoultre Deputy Boutique Manager

Jaeger-LeCoultre, a distinguished name in the world of luxury watchmaking, is renowned for its innovative craftsmanship and timeless elegance. As part of the Richemont Group, Jaeger-LeCoultre offers a dynamic and prestigious work environment, fostering creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury sector.

1. Support the Boutique Manager in achieving commercial targets and sustainable business ambitions.
2. Maintain a strong presence on the sales floor to drive sales performance and growth.
3. Represent Jaeger-LeCoultre as a brand ambassador within the local community.
4. Ensure compliance with Group policies and retail procedures, including selling, customer service, and stock management.
5. Oversee the safety and security of the team, inventory, and premises.
6. Manage day-to-day boutique operations, ensuring adherence to brand standards.
7. Handle inventory management to ensure optimal stock availability.
8. Inspire and motivate the team to maintain high performance and morale.
9. Organize staffing levels and integrate new team members effectively.
10. Provide in-depth knowledge of Jaeger-LeCoultre's history and collections.
11. Cultivate lasting client relationships through personalized communication and follow-up.
12. Ensure the boutique environment provides a luxurious client experience.
13. Implement and manage CRM strategies to drive repeat business and brand loyalty.
14. Empower the team to provide personalized and attentive client service.
15. Resolve client inquiries and concerns promptly and effectively.

1. Proven experience in luxury retail management, preferably in the watch or jewellery industry.
2. Excellent leadership and team management abilities.
3. Fluency in English.

1. Strong organizational and problem-solving skills.
2. Excellent communication, interpersonal, and presentation skills.
3. Ability to act in a fast-paced environment.
4. Empathy and strong team collaboration.
5. Attention to detail and excellence.

Proven experience in luxury retail management, preferably in the watch or jewellery industry.

Jaeger-LeCoultre offers a comprehensive benefits package, including opportunities for professional development and growth within the luxury sector.

Jaeger-LeCoultre fosters a culture of hospitality, passion, and excellence. The work environment is collaborative and supportive, encouraging creativity and innovation. Employees are valued for their contributions and are empowered to deliver exceptional client experiences.