Jaeger LeCoultre Boutique Manager
Jaeger-LeCoultre, a prestigious name in the luxury watchmaking industry, is renowned for its exceptional craftsmanship and innovative designs. As part of the Richemont Group, Jaeger-LeCoultre benefits from a rich heritage and a commitment to excellence. The brand offers a dynamic and inspiring work environment, where employees are encouraged to develop their skills and contribute to the Maison's legacy of luxury and precision.
- Oversee the overall management of the boutique, ensuring alignment with the Maison's identity and objectives.
- Develop and implement local strategies to enhance sales, CRM, and client service.
- Collaborate with the Retail Manager to devise action plans for clientele development and business growth.
- Partner with the CRM Manager to execute clienteling strategies for client acquisition and retention.
- Maintain exceptional client experiences and uphold the highest standards of professionalism and courtesy.
- Lead and develop the boutique team through coaching, feedback, and training.
- Set and monitor individual and collective sales targets based on retail KPIs.
- Ensure compliance with Group policies and enforce commercial rules.
- Oversee safety, security, and operational procedures within the boutique.
- 7-10 years of management experience, preferably in luxury retail.
- Proficiency in English, with Mandarin as an added advantage.
- Availability to work retail hours, including weekends.
- Proven success in people management and team development.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Strong analytical and organizational abilities.
- Proactive approach to business and HR needs.
- Capability to motivate and develop a team.
7-10 years of management experience, preferably in luxury retail.
Employees are considered the brand's greatest asset, with access to a customized training program and opportunities for professional growth. The company is committed to sustainability and creating a positive societal impact.
Jaeger-LeCoultre fosters a culture of openness, inner fire, excellence, and care. The brand values curiosity, innovation, and a commitment to quality, encouraging employees to maintain a fresh perspective and strive for continuous improvement. The work environment is dynamic, with a focus on collaboration and creativity.


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