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Hublot Sales Associate
Hublot, a distinguished Swiss watchmaker renowned for its mastery in the Art of Fusion, is a part of the esteemed Watches & Jewellery division. Known for its innovative spirit and commitment to tradition, Hublot is a brand that thrives on creativity and forward-thinking. As a member of the LVMH group, Hublot collaborates with iconic figures in sports, music, and art, enhancing its global prestige and influence.
- Professionally handle and advise customers on products and services to achieve store sales targets.
- Merchandise displays and maintain high standards within the store.
- Provide high-quality service to customers both face-to-face and over the telephone.
- Complete sale documentation and efficiently use internal till and stock systems.
- Alter and fit customers' watches.
- Maintain a high level of product and brand knowledge.
- Attend and contribute to brand events.
- Build client relationships and develop a client book.
- Capture client and potential client information for the CRM database.
- Support Instagram posting for the boutique by creating content when needed.
- Assist in opening and closing procedures of the boutique.
- Provide in-store after-sales service, working with after-sales teams to ensure customer satisfaction.
- Minimum 3 years of retail experience, predominantly in luxury.
- Previous experience in the watch industry is desired.
- Proactive, independent, and team-oriented spirit.
- Highly professional manner and exceptional customer service skills.
- Ability to develop extensive brand and product knowledge.
- Capability to meet sales targets and work effectively within a team.
Minimum of 3 years in retail, with a focus on luxury brands.
Competitive benefits package including opportunities for career advancement within the luxury sector.
Hublot fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and a commitment to excellence. Employees are encouraged to embrace a forward-thinking mindset while respecting the brand's rich heritage.