Hublot Boutique Director

Toronto • Canada

Monday, January 13, 2025

Hublot, a distinguished name in Swiss watchmaking, is renowned for its innovative approach and commitment to the Art of Fusion. As part of the prestigious LVMH group, Hublot integrates tradition with modern creativity, consistently pushing the boundaries of watchmaking. The brand is celebrated for its collaborations with iconic figures in sports, music, and art, including partnerships with FIFA, UEFA, and renowned artists like Takashi Murakami. Hublot's dynamic and forward-thinking ethos makes it a leader in the luxury watch industry.

1. Achieve annual sales targets by training and supporting the sales team in customer service.
2. Establish and monitor individual and collective goals for the team.
3. Analyze sales reports to develop innovative strategies for local business growth.
4. Ensure brand integrity and adherence to Hublot standards in the boutique.
5. Maintain daily display standards and manage inventory effectively.
6. Provide exceptional customer service and manage VIP client relationships.
7. Support sales team on the floor and handle complex client situations.
8. Oversee after-sales service and maintain customer database accuracy.
9. Manage boutique operations, including inventory, logistics, and budget.
10. Coordinate with internal and external vendors for boutique maintenance.
11. Plan and execute local events and networking opportunities.
12. Recruit, onboard, and develop the sales team, providing regular training.
13. Manage staff scheduling, payroll, and adherence to company policies.
14. Address employee issues in collaboration with HR.

1. Bachelor’s degree or equivalent.
2. 10+ years of retail experience, predominantly in luxury.
3. 4+ years of managerial experience in a retail setting.
4. Experience in the US or Canadian retail market.
5. Previous experience in the watch industry is advantageous.

1. Strong leadership and team management skills.
2. High customer focus and strong interpersonal skills.
3. Strong organizational skills.
4. Proficiency in Microsoft Office programs.
5. Understanding of POS systems and operations.

Minimum of 10 years in retail, with significant experience in luxury and managerial roles.

Bachelor’s degree or equivalent.

Salary compensation range 110,000 - 125,000 CAD.

Comprehensive benefits package including health, wellness, and professional development opportunities.

Hublot fosters a culture of innovation and excellence, driven by a young and dynamic spirit. The brand values creativity and collaboration, encouraging its teams to explore new ideas and push the boundaries of luxury watchmaking. As part of the LVMH group, Hublot offers a supportive and inspiring work environment, with opportunities for career growth and development.