Hublot Assistant Boutique Director

Miami • USA

Thursday, February 27, 2025

Hublot, a distinguished Swiss watchmaker renowned for its mastery in the Art of Fusion, operates under the aegis of LVMH, a global leader in luxury goods. With a commitment to innovation and a youthful spirit, Hublot is synonymous with pioneering concepts and collaborations with illustrious figures in sports, music, and art. The brand's association with icons such as Kylian Mbappé, Usain Bolt, and Takashi Murakami underscores its dynamic presence in the luxury sector.

1. Provide exceptional customer service, ensuring client satisfaction and managing after-sales service.
2. Uphold brand integrity in the boutique, adhering to headquarters' standards.
3. Ensure daily display aligns with headquarters' guidelines and regularly rotate displays.
4. Oversee back office and administrative tasks.
5. Compile weekly reports on boutique sales and operations.
6. Offer feedback on inventory mix, stock orders, and inventory controls.
7. Manage logistics related to returns and after-sales inventory.
8. Assist in focusing the team on achieving financial targets, including sales, discounts, and inventory management.
9. Support logistics for boutique events organized by the brand.
10. Maintain and update the boutique's Instagram account in line with headquarters' guidelines.
11. Ensure the customer database is current and provide necessary information.
12. Assist in staff scheduling and provide mentoring to Sales Associates.
13. Act as the manager on the floor in the absence of the Boutique Director.

1. Bachelor’s degree preferred.
2. Minimum 5 years of related experience.

1. Strong organizational skills.
2. Effective leadership and team management.
3. High customer focus and strong interpersonal skills.
4. Thorough understanding of the timepieces industry.
5. Proficiency in MS Office.

Minimum of 5 years of related experience, with at least 2 years in a retail management role and previous experience in assisting with store management.

Bachelor’s degree preferred.

Full-time position with benefits.

Hublot fosters a culture of innovation and creativity, driven by a youthful and forward-looking spirit. The brand encourages collaboration and values the dynamic contributions of its team members, ensuring a vibrant and engaging work environment.