Hublot Assistant Boutique Director

Dallas • USA

Thursday, February 27, 2025

Hublot, a distinguished name in Swiss watchmaking, is renowned for its mastery in the Art of Fusion, seamlessly blending tradition with the creative vision of the 21st century. As part of the esteemed LVMH group, Hublot places innovation at the core of its growth strategy. The brand is celebrated for its dynamic spirit and forward-thinking approach, consistently pioneering innovative concepts. Hublot's prestigious collaborations span the worlds of sport, music, and art, featuring partnerships with icons such as FIFA, UEFA, Kylian Mbappé, Usain Bolt, and artists like Takashi Murakami.

1. Provide exceptional customer service, ensuring client satisfaction and managing after-sales service.
2. Maintain brand integrity within the boutique in accordance with headquarters' standards.
3. Oversee daily display arrangements and ensure regular rotation as per guidelines.
4. Manage back-office operations and administrative tasks.
5. Conduct weekly reporting on boutique sales and operations.
6. Offer feedback on inventory mix, stock orders, and inventory controls.
7. Handle logistics for returns and after-sales inventory.
8. Support the team in achieving financial targets, including sales and inventory management.
9. Coordinate events, activations, and networking opportunities.
10. Assist in organizing boutique events as per brand requirements.
11. Update the boutique's Instagram account in line with headquarters' guidelines.
12. Ensure the customer database is current and provide necessary CRM information.
13. Assist in staff scheduling and provide mentorship to Sales Associates.
14. Act as the floor manager in the absence of the Boutique Director.

1. Bachelor’s degree preferred.
2. Minimum 5 years of related experience.
3. Previous retail luxury experience required.
4. At least 2 years in a retail management role with experience in store management.

1. Strong organizational skills.
2. Effective leadership and team management.
3. High customer focus with strong interpersonal skills.
4. Thorough understanding of the timepieces industry.
5. Proficiency in MS Office.

Minimum of 5 years in a related field, with at least 2 years in a retail management role.

Bachelor’s degree preferred.

Full-time position with comprehensive benefits package.

Hublot fosters a culture of creativity and innovation, driven by a youthful spirit and a commitment to future-oriented growth. The brand values collaboration and excellence, offering a dynamic work environment that encourages professional development and personal growth.