Hour Passion Sales Consultant

Parndorf • Austria

Tuesday, March 11, 2025

Hour Passion is a prestigious brand under the umbrella of The Swatch Group, a leading global player in the watchmaking industry. Known for its commitment to excellence and innovation, The Swatch Group offers a dynamic and inspiring work environment, fostering creativity and growth.

1. Provide exceptional customer service and expert advice on luxury timepieces.
2. Achieve and exceed sales targets while maintaining high standards of customer satisfaction.
3. Maintain an in-depth knowledge of the brand's product offerings and heritage.
4. Ensure the boutique's visual merchandising aligns with brand guidelines.
5. Handle customer inquiries and resolve issues with professionalism and efficiency.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer service excellence.
3. Fluency in German and English.

1. Excellent communication and interpersonal skills.
2. Proficiency in sales techniques and customer relationship management.
3. Ability to work collaboratively in a team-oriented environment.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent.

Employees enjoy a competitive benefits package, including staff discounts on luxury products, professional development opportunities, and a supportive work environment.

The Swatch Group fosters an inclusive and innovative culture, encouraging employees to bring their unique perspectives and creativity to the forefront. The company values diversity and offers a collaborative atmosphere where team members can thrive.