Hour Passion Sales Consultant

Ingolstadt • Germany

Friday, October 10, 2025

Hour Passion, a distinguished entity under the umbrella of The Swatch Group, epitomizes excellence in the luxury watch industry. The Swatch Group, renowned for its portfolio of prestigious brands, offers a dynamic and innovative work environment that fosters creativity and growth.

1. Provide exceptional customer service to enhance client satisfaction and loyalty.
2. Assist customers in selecting luxury timepieces, ensuring a personalized shopping experience.
3. Maintain in-depth product knowledge to effectively communicate features and benefits to clients.
4. Achieve sales targets and contribute to the overall success of the store.
5. Ensure the store's visual merchandising standards are upheld to reflect the brand's image.
6. Handle customer inquiries and resolve any issues with professionalism and efficiency.

1. Proven experience in luxury retail sales or a similar customer-facing role.
2. Strong understanding of the luxury watch market and consumer behavior.
3. Excellent communication and interpersonal skills.
4. Ability to work flexible hours, including weekends and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Communication skills
5. Problem-solving abilities

A minimum of 2 years of experience in luxury retail or a related field is required.

A high school diploma or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including staff discounts on luxury products, health insurance, and opportunities for professional development.

The Swatch Group fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and precision.