Hour Passion Sales Consultant

Berlin • Germany

Friday, January 3, 2025

Hour Passion, a distinguished subsidiary of the Swatch Group, operates under the aegis of the world's leading provider of branded watches. The Swatch Group is renowned for its innovative approach and commitment to quality, making it a prestigious employer in the luxury retail sector.

1. Provide exceptional customer service and expert advice on current watch trends to clients.
2. Act as a brand ambassador, utilizing storytelling to enhance customer engagement and promote the brand's values.
3. Manage daily operations including cash handling, processing customer complaints, and handling orders.
4. Implement guidelines from the headquarters to ensure an optimal store appearance.

1. Prior experience in retail or a similar environment with lifestyle products.
2. Ability to maintain a customer-focused approach through structured and organized work.
3. Enthusiasm for working in a dynamic team environment with standard retail hours.
4. Keen interest in current trends and lifestyle products.
5. Proficiency in English.

1. Customer service excellence
2. Sales and merchandising
3. Storytelling and brand representation
4. Organizational skills
5. Team collaboration

Previous experience in retail or a related field focusing on lifestyle products is required.

The position offers 30 vacation days, holiday and Christmas bonuses, corporate fitness programs, and employee discounts. Additionally, the company provides a welcoming work environment with opportunities for personal development and the chance to make a significant impact.

The Swatch Group fosters a culture of diversity, inclusion, and equality, valuing fairness and mutual respect. It encourages a team spirit and a culture of collaboration, allowing employees to contribute their ideas and leave a personal imprint.