Hour Passion Sales Assistant

Somma Lombardo • Italy

Tuesday, June 17, 2025

Hour Passion, a distinguished brand under the auspices of The Swatch Group, is renowned for its commitment to excellence in the luxury watch and jewelry sector. As part of The Swatch Group, the world's largest watchmaking conglomerate, Hour Passion benefits from a rich heritage of innovation and craftsmanship, offering employees a dynamic and prestigious work environment.

1. Assist customers in selecting luxury watches and jewelry, ensuring an exceptional shopping experience.
2. Communicate effectively with Chinese-speaking clients to facilitate sales and build customer relationships.
3. Maintain the presentation and organization of the store, adhering to brand standards.
4. Process transactions efficiently using the point-of-sale system.
5. Support inventory management by conducting stock checks and replenishing merchandise as needed.

1. Proficiency in Chinese and English is mandatory.
2. Previous experience in luxury retail or customer service is preferred.
3. Strong interpersonal and communication skills.

1. Fluency in Chinese and English.
2. Excellent customer service skills.
3. Ability to work in a fast-paced environment.
4. Strong organizational skills.

A minimum of 1 year of experience in luxury retail or a related customer service role is preferred.

Employees enjoy a supportive work environment with opportunities for professional growth within the luxury retail sector.

Hour Passion fosters a culture of excellence and innovation, encouraging employees to thrive in a collaborative and customer-focused setting. As part of The Swatch Group, the brand emphasizes diversity, inclusion, and a passion for luxury craftsmanship.