Hour Passion Sales Assistant

Serravalle Scrivia • Italy

Friday, February 28, 2025

The Swatch Group, a global leader in the production and distribution of finished watches, is synonymous with luxury and durable consumer products that are both emotional and of high quality. The Swatch Group (Italia) S.p.A., the Italian subsidiary of this Swiss multinational, employs individuals across marketing, sales, and service activities at its Milan headquarters, as well as in corporate stores and boutiques nationwide. Hour Passion, a concept store under the Swatch Group, specializes in the sale of jewelry and watches from various prestigious brands, attracting an international clientele with its innovative boutique concept.

1. Provide an excellent sales experience to customers, focusing on fulfilling their desires and needs.
2. Contribute to achieving corporate goals by managing customer relationships and handling sales and post-sales assistance.
3. Participate in store organization, ensuring the sales floor, back office, and stock are orderly.
4. Ensure the correct presentation of the Hour Passion brand image.

1. Minimum of 3-4 years of retail experience as a sales associate.

1. Commercial orientation and dynamic, flexible approach.
2. Strong interpersonal and communication skills.
3. Ability to identify interlocutors and adapt communication and interaction accordingly.
4. Proficient problem-solving skills.
5. Familiarity with main IT tools and a strong inclination towards technology.

A minimum of 3-4 years in retail sales is required.

Opportunity to work within a prestigious global brand with exposure to international clientele.

The Swatch Group fosters a dynamic and innovative work environment, emphasizing excellence in customer service and brand representation. Employees are encouraged to contribute to the brand's success through creativity and a commitment to quality.