Hour Passion Sales Assistant

Fiumicino • Italy

Monday, January 5, 2026

Hour Passion operates under the prestigious Swatch Group, a global leader in the watchmaking industry. Known for its innovative approach and commitment to quality, the Swatch Group offers a dynamic working environment where creativity and excellence are highly valued. Employees are part of a diverse and inclusive culture that encourages professional growth and development.

1. Assist customers with product selection and inquiries to enhance their shopping experience.
2. Maintain a high level of product knowledge to provide accurate information to customers.
3. Ensure the store is well-organized and visually appealing by managing inventory and displays.
4. Process sales transactions efficiently and accurately using the point-of-sale system.
5. Collaborate with team members to achieve sales targets and store objectives.
6. Handle customer complaints and returns in a professional manner.

1. Previous experience in retail or customer service is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Basic proficiency in using point-of-sale systems.

1. Customer service excellence
2. Effective communication
3. Sales acumen
4. Team collaboration
5. Problem-solving

At least 1 year of experience in a retail or customer service role is preferred.

Employees enjoy a supportive work environment with opportunities for professional development and career advancement within the Swatch Group.

The Swatch Group fosters a culture of innovation, inclusivity, and excellence. Employees are encouraged to express their creativity and contribute to the brand's success while working in a collaborative and dynamic environment.