Hour Passion Sales Assistant
The Swatch Group, a global leader in the production and distribution of finished watches, is renowned for its luxurious and durable products that evoke both emotion and quality. The Swatch Group (Italia) S.p.A., the Italian subsidiary, employs staff across marketing, sales, and service functions in Milan, as well as in corporate stores and boutiques nationwide. Hour Passion, a concept store of Swatch Group, specializes in selling a diverse range of jewelry and watches, attracting an international clientele with its innovative boutique concept.
- Provide an exceptional sales experience to customers, ensuring their needs and desires are met.
- Contribute to achieving corporate goals by managing customer relationships and handling sales and post-sales assistance.
- Participate in store organization, ensuring the sales floor, back office, and stock are orderly.
- Ensure the correct presentation of the Hour Passion brand image.
- Minimum of 2-3 years of retail experience as a salesperson.
- Strong commercial orientation.
- Dynamic and flexible with the ability to work in rotating shifts.
- Excellent interpersonal and communication skills.
- Proficient in identifying interlocutors and adapting communication accordingly.
- Strong problem-solving abilities.
- Proficiency in English and Chinese.
- Familiarity with main IT tools and a strong inclination towards technology.
A minimum of 2-3 years of retail experience is required.
Opportunity to work in a prestigious global company with a dynamic work environment.
The Swatch Group fosters a culture of innovation and excellence, emphasizing high-quality customer service and brand representation. Employees are encouraged to contribute to a collaborative and dynamic work environment.
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