Hour Passion Sales Advisor
Hour Passion is a distinguished brand under The Swatch Group, a global leader in the watchmaking industry. Renowned for its innovation and craftsmanship, The Swatch Group offers a dynamic and enriching work environment that fosters growth and creativity. Hour Passion, situated in the bustling Zurich Airport, provides a unique retail experience, showcasing a diverse range of luxury timepieces.
- Engage with customers to provide an exceptional shopping experience.
- Demonstrate in-depth product knowledge to assist customers in making informed purchasing decisions.
- Maintain store presentation and ensure merchandise is displayed according to brand standards.
- Achieve individual and store sales targets.
- Process transactions accurately and efficiently.
- Assist in inventory management and stock replenishment.
- Collaborate with team members to ensure a seamless customer service experience.
- Previous experience in retail or customer service, preferably in the luxury sector.
- Proficiency in English and German; additional languages are an asset.
- Strong interpersonal and communication skills.
- Customer service excellence
- Sales and negotiation
- Product knowledge
- Communication
- Team collaboration
- Attention to detail
A minimum of 1-2 years of experience in a retail or customer service role, ideally within the luxury goods sector.
High school diploma or equivalent.
Competitive salary package with performance-based incentives, comprehensive training programs, and opportunities for career advancement within The Swatch Group.
Hour Passion, as part of The Swatch Group, cultivates a culture of innovation, diversity, and excellence. The workplace is characterized by a collaborative spirit and a commitment to sustainability and quality, providing employees with a supportive and inspiring environment.

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