Hour Passion Sales Advisor

Hour Passion is a distinguished brand under The Swatch Group, a global leader in the watchmaking industry. Renowned for its innovation and craftsmanship, The Swatch Group offers a dynamic and enriching work environment that fosters growth and creativity. Hour Passion, situated in the bustling Zurich Airport, provides a unique retail experience, showcasing a diverse range of luxury timepieces.

1. Engage with customers to provide an exceptional shopping experience.
2. Demonstrate in-depth product knowledge to assist customers in making informed purchasing decisions.
3. Maintain store presentation and ensure merchandise is displayed according to brand standards.
4. Achieve individual and store sales targets.
5. Process transactions accurately and efficiently.
6. Assist in inventory management and stock replenishment.
7. Collaborate with team members to ensure a seamless customer service experience.

1. Previous experience in retail or customer service, preferably in the luxury sector.
2. Proficiency in English and German; additional languages are an asset.
3. Strong interpersonal and communication skills.

1. Customer service excellence
2. Sales and negotiation
3. Product knowledge
4. Communication
5. Team collaboration
6. Attention to detail

A minimum of 1-2 years of experience in a retail or customer service role, ideally within the luxury goods sector.

High school diploma or equivalent.

Competitive salary package with performance-based incentives, comprehensive training programs, and opportunities for career advancement within The Swatch Group.

Hour Passion, as part of The Swatch Group, cultivates a culture of innovation, diversity, and excellence. The workplace is characterized by a collaborative spirit and a commitment to sustainability and quality, providing employees with a supportive and inspiring environment.