Hour Passion Sales Advisor
Hour Passion is a distinguished entity within The Swatch Group, a renowned conglomerate in the luxury watchmaking industry. The Swatch Group is celebrated for its innovation, craftsmanship, and a diverse portfolio of prestigious brands. Hour Passion offers a dynamic and engaging work environment, fostering growth and excellence.
- Assist customers in selecting luxury timepieces, providing expert advice and personalized service.
- Maintain an in-depth knowledge of product offerings and brand heritage.
- Ensure the boutique is impeccably presented, adhering to visual merchandising standards.
- Process transactions efficiently and accurately, maintaining the highest level of customer satisfaction.
- Contribute to achieving sales targets and store performance goals.
- Previous experience in luxury retail or a related field.
- Proficiency in multiple languages, including English and German.
- Strong interpersonal and communication skills.
- Ability to work effectively in a team-oriented environment.
- Customer service excellence
- Sales and negotiation
- Product knowledge in luxury goods
- Multilingual communication
- Attention to detail
A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.
A high school diploma or equivalent is required. Additional certifications in luxury retail or sales are advantageous.
Employees enjoy a supportive work environment with opportunities for professional development and access to exclusive brand events.
Hour Passion prides itself on cultivating a culture of passion, precision, and prestige. Employees are encouraged to embody the brand's values of innovation and excellence while fostering a collaborative and inclusive workplace.

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