Hour Passion Sales Advisor

Zurich • Switzerland

Monday, November 3, 2025

Hour Passion is a distinguished entity within The Swatch Group, a renowned conglomerate in the luxury watchmaking industry. The Swatch Group is celebrated for its innovation, craftsmanship, and a diverse portfolio of prestigious brands. Hour Passion offers a dynamic and engaging work environment, fostering growth and excellence.

1. Assist customers in selecting luxury timepieces, providing expert advice and personalized service.
2. Maintain an in-depth knowledge of product offerings and brand heritage.
3. Ensure the boutique is impeccably presented, adhering to visual merchandising standards.
4. Process transactions efficiently and accurately, maintaining the highest level of customer satisfaction.
5. Contribute to achieving sales targets and store performance goals.

1. Previous experience in luxury retail or a related field.
2. Proficiency in multiple languages, including English and German.
3. Strong interpersonal and communication skills.
4. Ability to work effectively in a team-oriented environment.

1. Customer service excellence
2. Sales and negotiation
3. Product knowledge in luxury goods
4. Multilingual communication
5. Attention to detail

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

A high school diploma or equivalent is required. Additional certifications in luxury retail or sales are advantageous.

Employees enjoy a supportive work environment with opportunities for professional development and access to exclusive brand events.

Hour Passion prides itself on cultivating a culture of passion, precision, and prestige. Employees are encouraged to embody the brand's values of innovation and excellence while fostering a collaborative and inclusive workplace.