Hour Passion Sales Advisor

Zurich • Switzerland

Monday, October 6, 2025

Hour Passion, a distinguished member of The Swatch Group, is renowned for its commitment to excellence in the luxury watch and jewelry sector. The Swatch Group, a global leader in the watchmaking industry, offers an unparalleled platform for career growth and innovation, providing employees with the opportunity to work with prestigious brands and cutting-edge designs.

1. Assist customers in selecting luxury timepieces and jewelry, ensuring a personalized and memorable shopping experience.
2. Maintain comprehensive knowledge of product offerings, including features, benefits, and brand heritage.
3. Achieve sales targets and contribute to store profitability through effective sales techniques and customer engagement.
4. Ensure the visual merchandising of the store aligns with brand standards and enhances the customer experience.
5. Handle customer inquiries and resolve any issues with professionalism and poise.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury watch and jewelry market.
3. Excellent communication and interpersonal skills.

1. Sales proficiency with a focus on luxury goods.
2. Customer service excellence.
3. Product knowledge in luxury watches and jewelry.
4. Effective communication and negotiation skills.

A minimum of 2 years in a luxury retail environment, preferably within the watch or jewelry sector.

High school diploma or equivalent. Further education in sales or luxury brand management is advantageous.

Employees enjoy a dynamic work environment, opportunities for professional development, and the chance to represent a prestigious brand within the luxury sector.

The company fosters a culture of innovation, excellence, and collaboration, encouraging employees to contribute their unique talents to the brand's legacy. The work environment is dynamic and supportive, with a focus on professional growth and customer satisfaction.