Hour Passion Sales Advisor

Zurich • Switzerland

Wednesday, September 10, 2025

Hour Passion, a distinguished retail brand under The Swatch Group, offers a unique shopping experience with a curated selection of luxury watches and jewelry. The Swatch Group, renowned for its innovation and craftsmanship, is a global leader in the watchmaking industry, providing a dynamic and prestigious work environment.

1. Provide exceptional customer service and personalized shopping experiences to clients.
2. Assist customers in selecting products that meet their needs and preferences.
3. Maintain an in-depth knowledge of the brand's product offerings and features.
4. Ensure the store is well-presented and stocked, adhering to visual merchandising standards.
5. Process sales transactions efficiently and accurately.
6. Contribute to achieving store sales targets and KPIs.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury retail dynamics and customer service excellence.
3. Ability to work effectively in a fast-paced environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is advantageous.
3. Strong sales and negotiation skills.
4. Attention to detail and a keen sense of aesthetics.

A minimum of 1 year of experience in luxury retail or a related field is required.

High school diploma or equivalent.

Competitive benefits package including employee discounts and professional development opportunities.

Hour Passion fosters a culture of excellence and innovation, encouraging employees to thrive in a collaborative and dynamic environment. The brand values creativity, integrity, and a passion for luxury retail, providing a supportive atmosphere for professional growth.