Hour Passion Sales Advisor

Zurich • Switzerland

Monday, September 1, 2025

Hour Passion is a distinguished brand under the umbrella of The Swatch Group, a leading global entity in the watchmaking industry. Renowned for its innovation and quality, The Swatch Group offers a dynamic and stimulating work environment, fostering creativity and excellence.

1. Provide exceptional customer service and personalized shopping experiences to clients.
2. Maintain an in-depth knowledge of the brand's product offerings and heritage.
3. Achieve and exceed sales targets and KPIs.
4. Ensure the store is visually merchandised to the highest standard.
5. Handle customer inquiries and resolve any issues with professionalism.
6. Participate in inventory management and stock replenishment.
7. Collaborate with team members to ensure a seamless customer experience.

1. Proven experience in retail sales, preferably in luxury or fashion sectors.
2. Strong understanding of customer service principles.
3. Ability to work flexible hours, including weekends and holidays.
4. Fluency in English; additional languages are an asset.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in using retail software and POS systems.
4. Attention to detail and organizational skills.

A minimum of 2 years of experience in a retail sales environment, with a preference for luxury or fashion industry experience.

High school diploma or equivalent; further education in sales or marketing is advantageous.

Competitive salary with performance-based incentives, employee discounts, and opportunities for career advancement within The Swatch Group.

The Swatch Group fosters a culture of innovation and collaboration, emphasizing the importance of teamwork and continuous personal development. Employees are encouraged to express creativity and contribute to the brand's legacy of excellence.