Hour Passion Sales Advisor

Zurich • Switzerland

Monday, April 28, 2025

Hour Passion, a distinguished brand under the esteemed Swatch Group, is renowned for its commitment to excellence and innovation in the luxury watch industry. As part of the Swatch Group, one of the world's largest watchmaking conglomerates, Hour Passion benefits from a rich heritage and a global presence, offering employees a dynamic and supportive environment to thrive in.

1. Engage with customers to provide exceptional service and expert advice on luxury watch selections.
2. Maintain an in-depth knowledge of product offerings and brand heritage to enhance customer interactions.
3. Assist in visual merchandising to ensure the store's presentation aligns with brand standards.
4. Process transactions efficiently and accurately, ensuring a seamless customer experience.
5. Contribute to achieving sales targets and store performance goals.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proficiency in English and German; additional languages are an asset.
3. Strong understanding of luxury watch brands and market trends.

1. Excellent communication and interpersonal skills.
2. Proven ability to build and maintain customer relationships.
3. Strong organizational skills and attention to detail.
4. Ability to work collaboratively in a team-oriented environment.

A minimum of 1-2 years in luxury retail or a related field is preferred.

High school diploma or equivalent; further education in a related field is advantageous.

Employees enjoy a supportive work environment with opportunities for professional growth and development within the Swatch Group.

The company fosters a culture of innovation and excellence, encouraging employees to bring their unique perspectives and skills to the table. Collaboration and a passion for luxury craftsmanship are at the heart of the workplace ethos.