Hour Passion Retail Sales Advisor

London • UK

Tuesday, July 29, 2025

Hour Passion, a distinguished brand under the prestigious Swatch Group, is renowned for its commitment to excellence in the luxury watch industry. The Swatch Group, a global leader in the timepiece sector, offers a dynamic and innovative work environment, fostering growth and development for its employees.

1. Provide exceptional customer service to enhance the shopping experience.
2. Assist customers in selecting products that meet their needs and preferences.
3. Maintain product knowledge to effectively communicate features and benefits to customers.
4. Ensure the store is well-stocked and organized, adhering to visual merchandising standards.
5. Process transactions accurately and efficiently using the point-of-sale system.
6. Handle customer inquiries and resolve any issues in a professional manner.

1. Previous experience in retail sales or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced, dynamic environment.
4. Proficiency in using point-of-sale systems.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Communication skills
5. Problem-solving abilities

A minimum of one year of experience in retail sales or a related customer service role is preferred.

Employees enjoy a supportive work environment with opportunities for professional growth and development within a leading global company.

Hour Passion fosters a culture of innovation and excellence, where employees are encouraged to develop their skills and contribute to the brand's success. The work environment is collaborative and dynamic, reflecting the brand's commitment to quality and customer satisfaction.