Hour Passion Assistant Store Manager

Bicester • UK

Monday, January 5, 2026

Hour Passion is a distinguished brand under the umbrella of The Swatch Group, a leading global conglomerate in the watchmaking industry. Renowned for its innovative spirit and dedication to quality, The Swatch Group offers a dynamic and supportive environment for career growth and professional development.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure exceptional customer service and satisfaction.
3. Supervise and train sales staff to enhance performance.
4. Monitor inventory levels and manage stock replenishment.
5. Implement visual merchandising strategies to attract customers.
6. Handle customer inquiries and resolve complaints effectively.
7. Support sales initiatives and promotional activities.

1. Previous experience in retail management or supervisory role.
2. Strong leadership and team management skills.
3. Proficiency in retail software and inventory management systems.
4. Excellent communication and interpersonal abilities.

1. Customer service excellence
2. Leadership and team management
3. Inventory management
4. Sales and merchandising strategies
5. Problem-solving and conflict resolution

A minimum of 2 years in a retail management or supervisory position is required.

A degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, professional development opportunities, and employee discounts on products.

Hour Passion fosters a collaborative and innovative workplace culture, emphasizing continuous learning and development. As part of The Swatch Group, employees benefit from a diverse and inclusive environment where creativity and excellence are celebrated.