Hour Passion Assistant Boutique Manager

Zurich • Switzerland

Monday, October 13, 2025

Hour Passion, a distinguished member of The Swatch Group, is renowned for its exquisite selection of luxury timepieces and exceptional customer service. As part of The Swatch Group, a global leader in the watchmaking industry, Hour Passion benefits from a rich heritage of innovation and craftsmanship, offering employees a dynamic and rewarding work environment.

1. Support the Boutique Manager in daily operations and management of the boutique.
2. Ensure exceptional customer service and maintain high standards of customer satisfaction.
3. Assist in inventory management and ensure accurate stock levels.
4. Contribute to achieving sales targets and maximizing profitability.
5. Oversee visual merchandising to maintain brand standards.
6. Train and mentor boutique staff to enhance their skills and performance.
7. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in retail management or luxury sales.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in inventory management and sales reporting.
5. Ability to work in a fast-paced, dynamic environment.

1. Customer service excellence
2. Leadership and team management
3. Sales and target achievement
4. Inventory management
5. Visual merchandising

A minimum of 2 years in a retail management or luxury sales role is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, employee discounts, and opportunities for professional development within The Swatch Group.

The company fosters a culture of excellence, innovation, and collaboration, encouraging employees to grow and succeed in a supportive and dynamic environment. Hour Passion values diversity and inclusivity, ensuring a welcoming atmosphere for all team members.