Hour Passion Assistant Boutique Manager

Zurich • Switzerland

Monday, September 15, 2025

Hour Passion is a distinguished brand under the umbrella of The Swatch Group, a global leader in the watchmaking industry. Renowned for its innovative designs and commitment to quality, The Swatch Group offers a dynamic and inspiring work environment that fosters creativity and excellence.

1. Assist the Boutique Manager in daily operations and management of the boutique.
2. Ensure exceptional customer service and enhance customer satisfaction.
3. Support in achieving sales targets and profitability goals.
4. Coordinate and manage inventory control and stock management.
5. Supervise and train boutique staff to maintain high performance standards.
6. Implement visual merchandising strategies to attract and engage customers.
7. Handle customer inquiries and resolve any issues or complaints efficiently.

1. Previous experience in retail management or a similar role.
2. Strong leadership and team management skills.
3. Excellent organizational and multitasking abilities.
4. Proficiency in inventory management and stock control.
5. Fluency in English and German; additional languages are a plus.

1. Customer service excellence
2. Sales and target-driven approach
3. Leadership and team development
4. Inventory and stock management
5. Problem-solving and conflict resolution

A minimum of 2 years in a retail management position, preferably within the luxury sector.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, comprehensive health benefits, employee discounts, and opportunities for career advancement within The Swatch Group.

Hour Passion, as part of The Swatch Group, cultivates a culture of innovation, collaboration, and excellence. Employees are encouraged to bring their unique perspectives and are supported in their professional growth and development.