Hermès Sales Associate (Saturdays) - Sèvres

Hermès Sellier is the retail arm of Hermès, operating an exclusive network of boutiques that present the Maison’s métiers—leather, fashion, beauty, home, watchmaking and jewelry—through a curated, craft-led approach. The brand emphasises artisanal savoir-faire, discreet luxury and long-term client relationships, and its retail teams are charged with translating those values into bespoke in-store experiences.

1. Actively sell and promote products from the assigned department, proposing relevant and complementary pieces to grow sales.
2. Collaborate with the entire store team to achieve commercial objectives and identify client opportunities.
3. Deliver a high-quality, memorable client experience; anticipate client needs and ensure follow-up so clients are never left waiting for information or solutions.
4. Build, maintain and autonomously manage a personal client file and ensure systematic client follow-up and retention.
5. Represent Hermès values to clients and new colleagues, advocating the work of the Maison’s artisans and recruiting a national and international clientele.
6. Support store operations including inventory counts, merchandising changes, stock organisation and maintaining the appearance and standards of the department and store.

1. Availability to work Saturdays (part-time role; permanent contract).
2. Proven client service orientation with a recognised track record of sales results.
3. Minimum one year of retail or luxury sales experience.
4. Excellent interpersonal skills, confident and generous in the sales approach, with an understated and humble professional demeanour.
5. Strong digital literacy and ease with digital communication tools and platforms.
6. Fluent in English, both written and spoken.

1. Client file development and management
2. Merchandising and visual standards
3. Inventory and stock management
4. Digital communication tools and platforms
5. High-end clienteling and relationship building

Minimum 1 year of retail or luxury sales experience, ideally within a high-end or luxury environment, with demonstrable clienteling and revenue contribution.

High school diploma or equivalent; vocational training or certification in retail, luxury goods or customer service preferred.

Hermès cultivates a workplace grounded in exceptional craftsmanship, discretion and long-term client relationships. Retail teams are expected to embody the Maison’s artisanal heritage while embracing modern service standards and digital tools to create distinctive, personalised customer experiences.