Hermès Retail Sales Associate

Hermès Asia Pacific Limited, a branch of the esteemed Hermès Group, is renowned for its dedication to craftsmanship and innovation in the luxury fashion industry. As a leader in high-end fashion, Hermès offers a dynamic and enriching workplace environment where creativity and excellence are at the forefront.

1. Provide exceptional customer service to all clients, ensuring a personalized shopping experience.
2. Maintain a deep understanding of Hermès products to effectively communicate features and benefits to customers.
3. Assist in visual merchandising to uphold the brand's aesthetic standards.
4. Manage inventory and ensure the sales floor is well-stocked and organized.
5. Process sales transactions accurately and efficiently.
6. Build and maintain strong client relationships to foster brand loyalty.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion industry and market trends.
3. Fluency in Mandarin and English.
4. Excellent communication and interpersonal skills.

1. Customer service excellence
2. Product knowledge
3. Sales proficiency
4. Inventory management
5. Visual merchandising

A minimum of 2 years of experience in luxury retail or a similar environment is required.

A high school diploma or equivalent is required; a degree in fashion or related fields is preferred.

The position offers competitive benefits, including health insurance, employee discounts, and opportunities for professional development within the Hermès Group.

Hermès fosters a culture of creativity, excellence, and collaboration. The company values its employees' contributions and encourages personal and professional growth within a supportive and inclusive environment.