Hermès Retail Sales Associate

Hong Kong • China

Sunday, March 1, 2026

Hermès Asia Pacific Limited is a distinguished subsidiary of the globally renowned Hermès Group, a leader in the luxury fashion industry. Known for its exquisite craftsmanship and timeless elegance, Hermès offers a dynamic and enriching work environment that fosters creativity and innovation. As part of a prestigious conglomerate, employees benefit from a rich heritage and a commitment to excellence.

1. Provide exceptional customer service and personalized shopping experiences to clients.
2. Maintain an in-depth knowledge of Hermès products and brand heritage.
3. Support inventory management and ensure merchandise is displayed to company standards.
4. Assist in achieving sales targets and contribute to store profitability.
5. Develop and maintain strong client relationships through effective communication and follow-up.
6. Participate in training sessions and team meetings to enhance product knowledge and sales techniques.

1. Previous experience in luxury retail or a related field.
2. Proficiency in English and Mandarin; additional languages are an asset.
3. Strong understanding of luxury fashion and customer service principles.

1. Excellent communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Strong organizational skills and attention to detail.
4. Proficiency in using retail management systems and point-of-sale software.

A minimum of 2 years of experience in luxury retail or a similar customer-focused role is required.

A high school diploma or equivalent is required; a degree in fashion or business is advantageous.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Hermès Asia Pacific Limited prides itself on a culture of elegance, innovation, and respect. The company values diversity and encourages a collaborative and inclusive work environment where creativity and personal growth are nurtured.