Hermès Retail Operations Manager

Hong Kong • China

Sunday, March 1, 2026

Hermès Asia Pacific Limited, a subsidiary of the esteemed Hermès Group, is renowned for its commitment to craftsmanship, quality, and innovation. As a leader in the luxury fashion industry, Hermès offers a dynamic and enriching environment that encourages professional growth and creativity. Employees are valued for their unique contributions and are part of a global network that upholds the brand's prestigious heritage.

1. Oversee daily retail operations across multiple locations in the Asia Pacific region.
2. Ensure compliance with company standards and policies.
3. Develop and implement operational strategies to enhance customer experience.
4. Coordinate with cross-functional teams to optimize inventory management.
5. Monitor sales performance and provide actionable insights to improve profitability.
6. Lead and mentor a team of retail staff to achieve operational excellence.

1. Bachelor's degree in Business Administration, Retail Management, or related field.
2. Minimum of 5 years of experience in retail operations, preferably in the luxury sector.
3. Proven track record of managing multiple retail locations.
4. Strong understanding of retail KPIs and financial acumen.

1. Exceptional leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in retail management software and Microsoft Office Suite.
4. Strong analytical and problem-solving skills.

A minimum of 5 years in retail operations management, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or related field.

Competitive salary package, comprehensive health benefits, and opportunities for professional development.

Hermès fosters a culture of excellence, creativity, and collaboration. The company values diversity and inclusivity, creating a supportive environment where employees can thrive and contribute to the brand's legacy of luxury and innovation.