Hermès Operations Intern

Hermès is a global French maison celebrated for its leather goods, silk, ready-to-wear and artisanal savoir‑faire. The brand maintains a rigorous attention to craft and service across its boutiques and corporate functions; as an employer it is known for structured, detail-oriented operations and opportunities to work closely with cross‑functional teams in luxury retail and logistics.

1. Provide daily administrative support to the Senior Director and Corporate Operations team, including calendar, correspondence and file management.
2. Maintain and update departmental documents, records, supplies and operational trackers to ensure data integrity and accessibility.
3. Process purchase orders, invoices and expense claims in accordance with corporate guidelines and escalate discrepancies as required.
4. Extract, consolidate and prepare data for spreadsheets, reports and presentations to support decision‑making and project updates.
5. Coordinate with the Logistics Centre and other departments to follow up on operational tasks, deadlines and high‑profile initiatives.
6. Support continuous improvement efforts by identifying inefficiencies and contributing to process optimisation projects.
7. Manage multiple tasks independently while ensuring accuracy and timely completion of deliverables.

1. Minimum one year of experience in an administrative or operations support role, preferably within retail or logistics.
2. High level of competency in Microsoft Excel and proficiency with the Microsoft Office Suite.
3. Strong organisational and time‑management skills with demonstrated attention to detail.
4. Excellent written and verbal communication skills and professional correspondence.
5. Proven ability to prioritise, multitask and work autonomously in a fast‑paced environment.
6. Familiarity with WMS, point of sale systems and PowerBI reporting is an asset.

1. Microsoft Excel
2. Microsoft Office Suite
3. WMS
4. point of sale systems
5. PowerBI reporting

Minimum 1 year of hands‑on experience in administrative or operations support; experience in retail operations, store logistics or corporate operations is preferred.

Currently enrolled in or recently graduated from a post‑secondary program in Business, Operations, Supply Chain, Logistics or a related discipline.

Hermès cultivates a culture of meticulous craftsmanship and high standards, blending traditional savoir‑faire with rigorous operational discipline. Teams operate collaboratively across boutiques, logistics and corporate functions, offering exposure to complex luxury retail processes and professional development in a refined, service‑centric environment.