Hennessy Wine Tourism Sales Advisor

Cognac • France

Monday, January 26, 2026

Hennessy, a distinguished Maison de Cognac founded in 1765, is a prominent entity within LVMH, the global leader in luxury goods. Renowned for its exceptional product quality, relentless pursuit of excellence, and innovation, Hennessy holds a prestigious position in the premium spirits sector, with 99% of its revenue generated from exports.

1. Deliver a unique customer experience, actively contributing to the commercial and wine tourism challenges of the boutique.
2. Welcome and advise both local and international clientele, executing personalized sales across all product categories and tours.
3. Enhance the value of Hennessy cognacs through tasting rituals at the bar and on the ephemeral terrace.
4. Achieve set performance objectives, including average basket size and revenue, while ensuring service excellence.
5. Actively participate in merchandising changes within the sales area.
6. Contribute to stock management and monitoring.

1. Bachelor's degree or equivalent in Commerce, Tourism, or Hospitality/Restaurant Management.
2. At least 2 years of significant experience in similar fields.

1. Proven sales acumen and expertise in achieving objectives.
2. Proficiency in financial transactions and cash management.
3. Effective handling of customer complaints in both French and English, across front office, back office, and telephone interactions.
4. Utilization and optimization of key performance indicators and tax refund procedures.
5. Strict adherence to safety instructions and sales procedures.
6. Excellent interpersonal skills and a natural sense of hospitality in the luxury sector.
7. Fluency in English and ideally another foreign language.
8. Adaptability and agility in a dynamic environment.
9. Impeccable presentation, dynamic and bold temperament, with strong charisma.
10. Initiative-taking to exceed objectives and tackle collective challenges with the team.

Minimum of 2 years in similar domains, with a strong sales background.

Bachelor's degree or equivalent in Commerce, Tourism, or Hospitality/Restaurant Management.

A comprehensive 3-week training program is provided during the contract period to ensure successful integration and acquisition of the expected level of excellence.

Hennessy, as part of LVMH, champions diversity in all its forms and is committed to inclusion and the employment of individuals with disabilities. The company recognizes and recruits talent from all backgrounds, fostering a stimulating and demanding environment.