Hennessy Sales Advisor - Wine Tourism

Cognac • France

Tuesday, April 8, 2025

Hennessy, established in 1765, is a distinguished Maison de Cognac and a prominent entity within the LVMH Group, the global leader in luxury. Renowned for its superior quality, relentless pursuit of excellence, and innovation, Hennessy holds a significant position in the premium spirits market, with 99% of its revenue generated from exports.

1. Provide visitors with a unique customer experience, collaborating with the team to meet boutique and wine tourism objectives.
2. Welcome local and international visitors, offering personalized sales and advice on all visit categories and products available.
3. Enhance the value of Hennessy cognacs by offering tasting rituals at the bar.
4. Conduct tastings and cocktail workshops.
5. Achieve sales targets and deliver high-quality service.
6. Participate in merchandising changes within the sales area.
7. Handle financial transactions and manage the cash register.
8. Address customer complaints across various channels (front office, back office, and telephone).
9. Master and optimize performance indicators and tax-free procedures.
10. Adhere to safety guidelines and sales procedures.

1. Bachelor's degree or equivalent in commerce, sales, tourism, or hospitality.
2. Significant experience of at least a few months in similar fields, such as a sales internship.

1. Excellent interpersonal skills and a strong sense of hospitality in the luxury sector.
2. Ability to convey the values, heritage, ambitions, and creativity of Maison Hennessy.
3. Customer-oriented with a strong commercial sense and field orientation.
4. Proven adaptability and responsiveness.
5. Curiosity and interest in the wine tourism sector.
6. Fluency in English and ideally proficiency in another foreign language.
7. Ability to adapt to each client and situation in a dynamic environment.
8. Well-groomed appearance with a bold and dynamic temperament.
9. Strong initiative and team collaboration skills.

Beginner level experience is acceptable, ideally with some exposure to sales or related fields.

Bachelor's degree or equivalent in relevant fields.

A comprehensive three-week training program is provided to ensure the acquisition of necessary knowledge and excellence standards.

Hennessy fosters a stimulating and demanding environment, encouraging diversity and inclusion. The company is committed to the employment of individuals with disabilities and recognizes all talents within the LVMH Group.