Hamilton Sales and Customer Care Specialist

Eschborn • Germany

Thursday, May 22, 2025

Hamilton is a distinguished brand under the umbrella of The Swatch Group, a leading global entity in the luxury watch industry. Renowned for its innovative designs and precision, Hamilton offers a dynamic work environment that fosters creativity and excellence.

1. Manage customer inquiries and provide exceptional service to enhance customer satisfaction.
2. Drive sales initiatives and achieve sales targets through effective communication and product knowledge.
3. Coordinate with internal teams to ensure seamless order processing and delivery.
4. Maintain accurate records of customer interactions and transactions.
5. Identify opportunities for process improvements and contribute to team projects.

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. Proven experience in sales and customer service within the luxury retail sector.

1. Excellent communication and interpersonal skills.
2. Strong problem-solving abilities and attention to detail.
3. Proficiency in CRM software and Microsoft Office Suite.
4. Fluency in German and English.

A minimum of 2 years of experience in sales and customer care, preferably within the luxury goods industry.

Bachelor's degree in Business Administration, Marketing, or a related field.

Competitive salary package, opportunities for professional development, and a collaborative work environment.

Hamilton, as part of The Swatch Group, cultivates a culture of innovation and excellence. The company values diversity and encourages employees to bring their unique perspectives to the table, fostering a collaborative and inclusive workplace.