Hamilton Account Manager

Hamilton is a heritage watch brand that blends American spirit with Swiss precision and operates as part of the Swatch Group. Renowned for cinematic associations and technical craftsmanship, the brand positions itself at the intersection of authentic design and reliable watchmaking, supported by the global distribution and resources of the Swatch Group.

1. Manage and develop relationships with assigned retail and wholesale accounts to achieve sales targets and margin objectives.
2. Own the commercial relationship end-to-end: account planning, assortment and pricing recommendations, order management and timely delivery coordination.
3. Develop and execute business plans and promotional calendars with key partners, ensuring brand guidelines and visual merchandising standards are met.
4. Provide regular sales forecasting, performance analysis and reporting to internal stakeholders to inform inventory and marketing decisions.
5. Negotiate commercial terms, agreements and promotional support with retail partners while protecting brand positioning and long-term profitability.
6. Coordinate cross-functional engagement with marketing, logistics and product teams to support launches, events and POS activations.
7. Conduct regular field visits and business reviews with retailers; represent the brand at trade shows and partner meetings as required.

1. Proven track record in account management, wholesale or retail sales, preferably within watches, jewellery or premium fashion brands.
2. Strong commercial acumen with demonstrated experience in planning, forecasting and P&L awareness.
3. Excellent negotiation skills and experience managing commercial contracts and trade terms.
4. Ability to manage multiple stakeholders and navigate cross-functional processes in a complex organisation.
5. Willingness to travel regularly to customer sites and trade events.

1. Account management
2. B2B sales and key account development
3. Retail merchandising and visual standards enforcement
4. Sales forecasting and commercial reporting
5. Negotiation and contract management
6. CRM (customer relationship management) systems
7. Microsoft Excel and PowerPoint
8. Stakeholder management and cross-functional coordination
9. Project planning and execution

Several years of progressive experience (typically 3+ years) in account management, wholesale or retail sales within the watches, jewellery or luxury fashion sectors, with proven results in growing business and managing partner relationships.

Bachelor’s degree in Business, Marketing, Sales or related discipline, or equivalent professional experience.

Hamilton combines a strong artisanal heritage with contemporary product innovation and benefits from the global infrastructure of the Swatch Group. The working environment values brand stewardship, commercial rigor and collaboration across sales, marketing and supply-chain functions, offering exposure to both retail partners and international trade channels.