Guerlain Training Project Manager

Guerlain, a distinguished name in the luxury perfumes and cosmetics sector since 1828, is renowned for its commitment to creating absolute beauty and fostering a more beautiful world. As part of the LVMH group, Guerlain is on a transformative journey to establish itself as the most iconic high perfumery and cosmetic house, leading in both image and product exclusivity.

1. Adapt and implement the Retail and Education strategy for the Travel Retail Europe network.
2. Lead, coordinate, and deliver training plans for priority locations.
3. Conduct training sessions on brand pitch, products, and services for diverse audiences including Beauty Consultants, Retail Managers, and Retailers.
4. Define training strategy and activations for priority product launches in collaboration with the Marketing Manager.
5. Collaborate with local trainers to enhance program effectiveness and integrate regional needs.
6. Develop digital learning and face-to-face training strategies and annual programs.
7. Foster loyalty among Beauty Consultants by attracting and retaining top talent.
8. Organize and execute Beauty Consultant Seminars in collaboration with the Marketing Department.
9. Train Retail Managers to act as operational training relays at secondary locations.
10. Implement performance measurement tools and provide recommendations to Area Managers, focusing on top airports.

1. Fluency in English; proficiency in German and Turkish is advantageous.
2. Minimum of 3 years of relevant experience.

1. Excellent communication and interpersonal skills.
2. Exceptional attention to detail.
3. Proactive, creative, and initiative-driven mindset.
4. Passion for customer service and retail excellence.
5. Proficiency in Microsoft Office and digital tools.
6. Ability to work autonomously, prioritize tasks, and manage multiple deadlines.

A minimum of 3 years of experience in a relevant field is required.

The role offers a dynamic work environment with opportunities for frequent travel across Europe, based in the vibrant city of Paris.

Guerlain fosters a culture of innovation and excellence, encouraging employees to contribute creatively to the brand's prestigious legacy. The company values diversity and inclusivity, promoting a collaborative and dynamic workplace environment.