Guerlain Spa Practitioner
Guerlain, a prestigious name in the luxury beauty industry, is part of the esteemed LVMH Group. Known for its dedication to excellence, Guerlain offers a unique opportunity to work in an environment that values innovation, tradition, and the highest standards of service. As an employer, Guerlain is committed to fostering talent and providing a platform for professional growth within the dynamic world of luxury cosmetics and fragrances.
- Deliver exceptional client treatments including facial, body, manicure, pedicure, and waxing services following Guerlain's specific protocols.
- Create a unique and sincere client experience by embodying the 'Guerlain Promise' through warm welcomes, mutual discovery, and personalized service.
- Foster client loyalty and expand both local and international clientele using available tools such as clienteling and phoning.
- Contribute to the results of the Institute's client satisfaction survey.
- Apply Guerlain's care protocol and method, ensuring personalized diagnostics and treatments.
- Be versatile in providing services to a diverse and demanding clientele.
- Master product characteristics across all three axes and achieve additional sales, including exceptional pieces.
- Ensure individual and collective achievement of sales and KPI targets.
- Embody Guerlain's values and promote team spirit.
- Participate actively in team briefs and contribute to the overall harmony and excellence of the Institute.
- Adhere to grooming standards including uniform, makeup, hairstyle, and manicure.
- BTS Esthétique or equivalent qualification
- Proficiency in English
- Challenge-driven
- Organizational skills
- Adaptability to client and field needs
- Listening and advisory skills
- Strong knowledge of human anatomy and physiology
- Service-oriented mindset in a luxury environment
- Result and client-oriented
A minimum of 3 years of relevant experience is required.
BTS Esthétique or equivalent qualification.
Employees will benefit from working in a prestigious luxury environment with opportunities for professional development and growth.
Guerlain fosters a culture of excellence, innovation, and teamwork. Employees are expected to embody the brand's values and contribute to a harmonious and high-standard workplace. The company promotes a respectful and confidential environment, encouraging team spirit and exemplary conduct.

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