Guerlain Spa Practitioner

Guerlain, a prestigious name in the luxury beauty industry, is part of the esteemed LVMH Group. Known for its dedication to excellence, Guerlain offers a unique opportunity to work in an environment that values innovation, tradition, and the highest standards of service. As an employer, Guerlain is committed to fostering talent and providing a platform for professional growth within the dynamic world of luxury cosmetics and fragrances.

1. Deliver exceptional client treatments including facial, body, manicure, pedicure, and waxing services following Guerlain's specific protocols.
2. Create a unique and sincere client experience by embodying the 'Guerlain Promise' through warm welcomes, mutual discovery, and personalized service.
3. Foster client loyalty and expand both local and international clientele using available tools such as clienteling and phoning.
4. Contribute to the results of the Institute's client satisfaction survey.
5. Apply Guerlain's care protocol and method, ensuring personalized diagnostics and treatments.
6. Be versatile in providing services to a diverse and demanding clientele.
7. Master product characteristics across all three axes and achieve additional sales, including exceptional pieces.
8. Ensure individual and collective achievement of sales and KPI targets.
9. Embody Guerlain's values and promote team spirit.
10. Participate actively in team briefs and contribute to the overall harmony and excellence of the Institute.
11. Adhere to grooming standards including uniform, makeup, hairstyle, and manicure.

1. BTS Esthétique or equivalent qualification

1. Proficiency in English
2. Challenge-driven
3. Organizational skills
4. Adaptability to client and field needs
5. Listening and advisory skills
6. Strong knowledge of human anatomy and physiology
7. Service-oriented mindset in a luxury environment
8. Result and client-oriented

A minimum of 3 years of relevant experience is required.

BTS Esthétique or equivalent qualification.

Employees will benefit from working in a prestigious luxury environment with opportunities for professional development and growth.

Guerlain fosters a culture of excellence, innovation, and teamwork. Employees are expected to embody the brand's values and contribute to a harmonious and high-standard workplace. The company promotes a respectful and confidential environment, encouraging team spirit and exemplary conduct.