Guerlain Senior Manager, Education

New York • USA

Wednesday, January 8, 2025

Guerlain, a distinguished name in the luxury perfumes and cosmetics sector, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Guerlain offers a dynamic environment where creativity and expertise are highly valued, providing employees with opportunities to thrive within a prestigious global network.

1. Develop and implement a comprehensive education strategy tailored to the USA market in collaboration with the VP Education & Eventing and Global Training Team.
2. Customize headquarters' education content to align with the USA market.
3. Plan, manage, and execute all training seminars associated with the North-East Region.
4. Provide training and coaching to Guerlain staff across the North-East region, with a focus on New York Flagships.
5. Establish expertise levels for Guerlain Beauty Consultants.
6. Lead and execute both digital and in-store masterclasses within the North East in partnership with marketing and digital teams.
7. Drive retail excellence tailored to each partner and retailer.
8. Support the elevation and refinement of experiential strategies and tools for events.
9. Develop reports to measure the ROI and business impact of the education and events strategy.
10. Assist in recapping events to identify learnings and optimizations for future planning.
11. Ensure all local market training needs are met within budgetary constraints.
12. Oversee and develop a team of three Regional Education & Events Coordinators.
13. Manage performance of a team of 3 Regional Training and Events Coordinators.
14. Meet and/or exceed sales and training and events goals set by Head of Client Experience.
15. Maintain T/E expenses within budget provided.
16. Perform all other job-related activities as required.

1. 5+ years of experience in prestige cosmetics sales and education

1. Excellent communication skills in English, both verbal and written
2. Proficiency in PowerPoint and Excel
3. Strong presentation skills
4. Strong product knowledge
5. Strong coaching skills
6. Self-motivated
7. Team player

Minimum 5 years of experience in prestige cosmetics sales and education.

LVMH Inc. reserves the right to pay outside of the published range of $110,000-$120,000.

Competitive salary with flexibility to recognize and reward various levels of expertise, performance, and tenure.

Guerlain fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and sophistication. As part of the LVMH group, employees benefit from a global network of resources and opportunities.