Guerlain Senior Manager, Education
New York USA
Posted on Wednesday, January 8, 2025.
About Guerlain
Guerlain, part of the LVMH group, is a prestigious brand in the perfumes and cosmetics sector, known for its commitment to excellence and innovation. The company operates globally, offering luxury products that combine tradition and modernity.
Responsibilities
- Develop and implement a comprehensive education strategy for the USA market.
- Customize HQ education content to align with the USA market.
- Plan, manage, and execute all training seminars for the North-East Region.
- Provide training and coaching to Guerlain staff across the North-East region.
- Establish expertise levels for Guerlain Beauty Consultants.
- Lead and execute digital and in-store masterclasses in partnership with marketing and digital teams.
- Drive retail excellence tailored to each partner and retailer.
- Support the elevation and refinement of experiential strategies and tools for events.
- Develop reports to measure the ROI and business impact of the education and events strategy.
- Assist in recapping events to identify learnings and optimizations for future planning.
- Ensure all local market training needs are met within budgetary constraints.
- Oversee and develop a team of three Regional Education & Events Coordinators.
- Manage performance of a team of 3 Regional Training and Events Coordinators.
- Meet and/or exceed sales and training and events goals set by Head of Client Experience.
- Maintain T/E expenses within budget provided.
Qualifications
- 5+ years of experience in prestige cosmetics sales and education
Skills
- Excellent communicator in English – both verbal & written
- Proficient in PowerPoint and Excel
- Strong presentation skills
- Strong product knowledge
- Strong coaching skills
- Self-motivated
- Team player
Experience Requirements
Minimum 5 years of experience in prestige cosmetics sales and education.
Compensation
$110,000-$120,000, with flexibility based on expertise, performance, and tenure.
Job Benefits
Market competitive pay with flexibility to recognize and reward various levels of expertise, performance, and tenure.
Guerlain Culture
Based in New York City, the role requires 50% travel. The company values a dynamic and collaborative work environment, emphasizing excellence and innovation.