Guerlain Sales and Education Representative

Budapest • Hungary

Monday, September 22, 2025

Guerlain, a prestigious name in the realm of luxury perfumes and cosmetics, is renowned for its 190-year legacy of innovation and excellence in fragrances, skincare, and makeup. As part of the LVMH group, Guerlain thrives on creativity and bold initiatives, fostering a culture where luxury and sustainable development coexist harmoniously. The brand is committed to preserving and transmitting its unique heritage, supported by a diverse and talented workforce dedicated to beauty and sustainability.

1. Manage customer-related topics and services to achieve quantitative and qualitative objectives in line with customer development plans.
2. Build and maintain long-term customer relationships to achieve sales volume and value targets.
3. Develop sales volumes and values, ensuring sustainable profitability within the sales area.
4. Utilize budgets and support instruments to meet area targets in line with corporate guidelines.
5. Execute brand marketing activations, visibility, and merchandising guidelines with customers.
6. Negotiate and ensure optimal product placements in stores.
7. Monitor budgets such as A&P and T&E.
8. Implement and support customer events in collaboration with the marketing department and brand guidelines.
9. Handle allocations, customer complaints, claims, and approved returns professionally.
10. Supervise and report KPIs and competitor activities.
11. Plan and execute customer visits, including preparation, follow-up, and documentation.
12. Maximize the use of sales force tools.
13. Recruit, manage, motivate, support, and coach the team of Beauty Consultants (BCs).
14. Ensure product-specific goals such as listings and distribution expansion are met.
15. Regularly visit points of sale, adhering to Sales Department rules.
16. Supervise stock levels, merchandising, and presentation of Guerlain products at points of sale.
17. Conduct in-store training for multibrand and Guerlain Beauty Consultants, including product training and onboarding of newcomers.
18. Identify training needs per point of sale and gather feedback for the training, marketing, and sales departments.

1. Fluent in Hungarian and English; proficiency in French is advantageous.
2. Affinity for luxury and beauty.
3. Entrepreneurial spirit with creativity and proactivity.
4. Result-driven and autonomous.
5. Creative and innovative with attention to detail.
6. Perseverant and enthusiastic.
7. Proven communication and negotiation skills.
8. Strong presentation skills and customer focus.
9. Structured and methodical thinking.
10. Numerical and analytical skills, proficient in Excel.
11. Effective team player with collaborative skills.
12. Valid Driving Licence B.

1. Fluency in Hungarian and English; French is a plus.
2. Strong communication and negotiation skills.
3. Proficiency in Excel and numerical analysis.
4. Creative and innovative thinking.
5. Attention to detail and customer focus.
6. Team management and coaching skills.
7. Ability to plan and execute strategic initiatives.

A minimum of 5 years of relevant experience is required.

The role offers a hybrid working mode, combining the flexibility of remote work with the engagement of in-person collaboration.

Guerlain fosters a culture of exploration and innovation, driven by a commitment to luxury and sustainability. The workplace environment is dynamic and collaborative, encouraging bold initiatives and creative solutions. Employees are inspired to preserve and develop the brand's unique heritage, contributing to a rich tapestry of talent and dedication.