Guerlain Sales and Education Representative

Budapest • Hungary

Wednesday, May 7, 2025

Guerlain, a distinguished name in the realm of luxury perfumes and cosmetics, is part of a prestigious conglomerate renowned for its commitment to innovation and sustainability. With a legacy spanning 190 years, the brand is celebrated for its creativity and bold initiatives. Guerlain is dedicated to preserving its unique heritage while fostering a culture of exploration and excellence. As an employer, Guerlain offers a dynamic environment where talented individuals can thrive and contribute to the brand's mission of harmonizing luxury with sustainable development.

1. Manage all customer-related topics and services to achieve quantitative and qualitative objectives in line with customer development plans.
2. Build and nurture long-term customer relationships within the sales area to meet sales volume and value targets.
3. Develop sales volumes and values, ensuring sustainable profitability within the designated sales area.
4. Utilize budgets and support instruments effectively to achieve area targets in accordance with corporate guidelines and sales strategies.
5. Execute brand marketing activations, ensuring brand visibility and adherence to merchandising guidelines.
6. Negotiate and secure optimal product placements in stores.
7. Monitor and manage budgets, including A&P and T&E.
8. Implement and support customer events in collaboration with the marketing department and brand guidelines.
9. Handle allocations, customer complaints, claims, approved returns, and other supply-related topics professionally.
10. Supervise and report on KPIs and competitor activities regularly.
11. Plan and execute customer visits, including preparation, follow-up, and documentation, using sales and planning data.
12. Maximize the use of all available sales force tools.
13. Recruit, manage, motivate, support, and coach the team of Beauty Consultants (BCs).
14. Achieve product-specific goals such as listings and distribution expansion in line with channel strategy.
15. Regularly visit points of sale, adhering to established sales department rules.
16. Supervise stock levels, merchandising, and presentation of Guerlain products at points of sale.
17. Conduct in-store training for multi-brand and Guerlain Beauty Consultants, including product training and merchandising.
18. Onboard and train newcomers in basic training and sales methods.
19. Identify individual and team training needs for deeper training at points of sale.
20. Gather feedback on all training sessions and communicate it to the training, marketing, and sales departments.

1. Fluent in Hungarian and English; proficiency in French is advantageous.
2. Affinity for luxury and beauty.
3. Entrepreneurial spirit with a creative and proactive approach.
4. Results-driven and autonomous.
5. Creative and innovative with attention to detail.
6. Perseverant and enthusiastic.
7. Proven communication and negotiation skills.
8. Strong presentation skills and customer focus.
9. Structured and methodical thinking.
10. Numerical and analytical skills, proficient in Excel.
11. Effective team player with a collaborative mindset.
12. Valid Driving Licence B.

1. Customer relationship management
2. Sales strategy execution
3. Brand marketing activation
4. Negotiation and placement skills
5. Budget management
6. Event implementation
7. Supply chain management
8. KPI monitoring
9. Training and development
10. Communication and presentation skills
11. Analytical and numerical proficiency

A minimum of 5 years of relevant experience is required.

Guerlain offers a hybrid working model, providing flexibility and a balanced work-life environment.

Guerlain fosters a culture of exploration and creativity, encouraging employees to innovate and take bold initiatives. The brand values diversity and is committed to sustainable development, ensuring that luxury and environmental responsibility go hand in hand. Employees are part of a dynamic team that is passionate about beauty and excellence.