Guerlain Sales Advisor

Guerlain, a prestigious name in the luxury beauty sector, is renowned for its dedication to crafting exquisite perfumes, skincare, and makeup products. As part of the esteemed LVMH group, Guerlain is committed to innovation and sustainability, consistently pushing the boundaries of beauty while respecting nature and diversity. The brand offers a dynamic and enriching work environment where employees are encouraged to excel and contribute to the legacy of luxury and elegance.

1. Develop the store's sales while ensuring exceptional customer service.
2. Create a unique and sincere customer experience to foster loyalty among regular and international clients.
3. Engage with customer satisfaction surveys and propose action plans.
4. Implement the 'Dare to Bee Premium' sales method using the Bee Guerlain training tool.
5. Achieve and monitor individual and collective sales targets.
6. Stay informed about industry trends and competitors.
7. Embody Guerlain's values and promote team spirit.
8. Participate in team meetings and share insights.
9. Ensure the store operates smoothly by adhering to established processes.
10. Contribute to the store's overall appearance and harmony, respecting retail excellence and sales procedures.
11. Maintain grooming standards, including uniform, makeup, hairstyle, and manicure.

1. BTS level education or equivalent.

1. Proficiency in Excel, Word, and point-of-sale management applications.
2. Result-oriented mindset.
3. Strong service orientation in a luxury environment.
4. Excellent listening and advisory skills.
5. Dynamic and empathetic demeanor.
6. Exemplary adherence to procedures and presentation standards.
7. Team spirit.
8. Confidentiality.

Minimum of 3 years in a similar role is required.

BTS level education or equivalent.

Guerlain offers a stimulating work environment with opportunities for career advancement within the luxury sector.

Guerlain fosters a culture of excellence, innovation, and respect for diversity. Employees are encouraged to embody the brand's values and contribute to creating a more beautiful world. The work environment is collaborative, supportive, and committed to personal and professional growth.