Guerlain Sales Advisor

Paris • France

Thursday, January 29, 2026

Guerlain, a distinguished name in the realm of luxury beauty, has been crafting exquisite perfumes, skincare, and makeup since 1828. As part of the prestigious LVMH group, Guerlain is committed to creating beauty with a purpose, ensuring a more beautiful world for future generations. The brand is renowned for its dedication to innovation, sustainability, and the celebration of diversity.

1. Deliver a unique and personalized customer experience by embodying the 'Guerlain promise' through warm welcomes, mutual discovery, and trust-building.
2. Enhance customer loyalty and expand both local and international client bases using available tools and strategies.
3. Prepare for future customer needs through clienteling, phoning, and in-store animations.
4. Contribute to customer satisfaction surveys and propose actionable plans based on feedback.
5. Implement the 'Dare to Bee' sales method, utilizing the Bee Guerlain training tool proactively.
6. Achieve and monitor individual and collective sales targets, including revenue, market share, and retail KPIs.
7. Stay informed about industry trends and competitor activities.
8. Embody Guerlain's values and foster team spirit.
9. Participate in team briefings and ensure adherence to boutique processes for optimal operation.
10. Maintain boutique harmony through adherence to retail excellence and sales procedures.
11. Uphold grooming standards, including uniform, makeup, hairstyle, and manicure.

1. BTS level education required
2. Previous experience in a similar role required
3. Proficiency in English is essential
4. Result-oriented mindset
5. Service-oriented in a luxury environment
6. Strong listening and advisory skills
7. Proficiency in Excel, Word, and familiarity with a point-of-sale management application is a plus
8. Dynamic and empathetic demeanor
9. Exemplary in procedure application, attitude, presentation, and speech
10. Team-oriented
11. Respect for confidentiality

1. Customer service excellence
2. Sales acumen
3. Team collaboration
4. Communication skills
5. Problem-solving abilities
6. Attention to detail
7. Adaptability
8. Cultural awareness

Entry-level experience in a similar position is required.

BTS level education required.

The position offers a dynamic work environment within a prestigious luxury brand, with opportunities for professional growth and development.

Guerlain fosters a culture of elegance, innovation, and respect for nature and diversity. Employees are encouraged to embody the brand's values and contribute to a harmonious and collaborative workplace.