Guerlain Sales Advisor

Paris • France

Friday, April 18, 2025

Guerlain, a prestigious name in the luxury beauty sector, is renowned for its dedication to creating exquisite perfumes, skincare, and makeup products. As part of the esteemed LVMH group, Guerlain is committed to innovation and sustainability, offering its employees a dynamic environment where creativity and excellence are at the forefront.

1. Deliver an unparalleled customer experience by establishing genuine connections with clients.
2. Foster customer loyalty and expand both local and international clientele using available tools.
3. Contribute to the customer satisfaction survey results and develop action plans accordingly.
4. Implement the 'Dare to Bee Premium' sales method and proactively utilize the Bee Guerlain training tool.
5. Achieve and monitor individual and collective sales targets.
6. Stay informed about industry trends and competitor activities.
7. Embody Guerlain's values and promote team spirit.
8. Participate in and lead team briefings, ensuring adherence to boutique processes.
9. Maintain the boutique's presentation and harmony, respecting retail excellence and sales procedures.
10. Adhere to grooming standards, including uniform, makeup, hairstyle, and manicure.

1. BTS level education or equivalent.
2. Minimum of 3 years experience in a similar role.
3. Proficiency in English is essential.
4. Familiarity with Excel, Word, and point-of-sale management applications is advantageous.

1. Result-oriented mindset.
2. Exceptional service orientation in a luxury environment.
3. Strong listening and advisory skills.
4. Dynamic and empathetic demeanor.
5. Exemplary conduct in procedures, attitude, presentation, and communication.
6. Team spirit.
7. Confidentiality adherence.

Minimum of 3 years in a similar sales role within the luxury sector.

BTS level education or equivalent.

Employees enjoy a stimulating work environment with opportunities for professional growth within the LVMH group.

Guerlain fosters a culture of excellence, creativity, and sustainability, encouraging employees to embody the brand's values and contribute to its legacy of beauty and innovation.