Guerlain Sales Advisor

Lyon • France

Thursday, September 4, 2025

Guerlain, a distinguished name in the luxury beauty industry since 1828, is renowned for its expertise in fragrance, skincare, makeup, and spa wellness. As part of the prestigious LVMH group, Guerlain is committed to crafting beauty with respect for nature and diversity, aiming to enchant customers with its exquisite creations for generations to come.

1. Enhance customer relationships by providing a unique and sincere client experience.
2. Ensure exceptional customer service and foster client loyalty, expanding both local and international clientele.
3. Contribute to customer satisfaction surveys and develop action plans based on feedback.
4. Implement the 'Dare to Bee Premium' sales method using the Bee Guerlain training tool.
5. Achieve and monitor individual and collective sales targets.
6. Stay informed about industry trends and competitor activities.
7. Embody Guerlain's values and promote team spirit.
8. Participate in team briefings and contribute to the boutique's operational excellence.
9. Maintain the boutique's presentation, adhering to retail excellence and sales procedures.
10. Comply with grooming standards including uniform, makeup, and personal presentation.

1. BTS level education or equivalent.
2. Minimum of 3 years in a similar role.
3. Proficiency in English is essential.
4. Familiarity with Excel, Word, and retail management applications is advantageous.

1. Results-oriented mindset.
2. Exceptional service orientation in a luxury environment.
3. Strong listening and advisory skills.
4. Dynamic and empathetic demeanor.
5. Exemplary adherence to procedures, presentation, and communication.
6. Team-oriented approach.
7. Commitment to confidentiality.

A minimum of 3 years in a similar sales advisory role within the luxury sector is required.

BTS level education or equivalent.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury sector.

Guerlain fosters a culture of excellence and innovation, where employees are encouraged to embody the brand's values and contribute to a collaborative and respectful workplace. The company values diversity and is committed to sustainability and ethical practices.