Guerlain Retail Operations Project Manager

Paris • France

Monday, August 4, 2025

Guerlain, a distinguished name in the luxury beauty industry since 1828, is renowned for its expertise in fragrance, skincare, makeup, and spa well-being. As part of the prestigious LVMH group, Guerlain is committed to crafting beauty with respect for nature and diversity, aiming to inspire awe in its clientele while preserving the world for future generations. The brand is dedicated to innovation and excellence, making it a coveted employer in the luxury sector.

1. Oversee daily retail operations, ensuring adherence to processes such as store openings, closures, security, and maintenance.
2. Coordinate preventive and corrective maintenance of stores, organizing regulatory checks for fire safety and electrical systems.
3. Prepare security commissions with service providers and authorities.
4. Manage renovation, opening, and construction projects, focusing on planning, budgeting, quality, and timelines.
5. Ensure compliance of installations with accessibility, safety, and ERP standards, updating administrative records.
6. Propose improvements for store ergonomics, tools, and procedures, and participate in process optimization.
7. Implement, maintain, and evolve IT applications and hardware, including Cylande, Vision Area, Skindiag, and network equipment.
8. Provide support to retail teams for application bugs and hardware or network incidents.
9. Document internal control procedures and manage IT risk identification and mitigation.

1. Minimum of 3 years of experience in a similar role within the luxury retail sector.

1. Strong project management skills with a focus on retail operations.
2. Proficiency in IT systems and applications relevant to retail.
3. Excellent organizational and multitasking abilities.
4. Strong communication skills for interfacing with various stakeholders.

A minimum of 3 years of experience in retail operations or project management within the luxury sector is required.

Guerlain offers a dynamic work environment with opportunities for career advancement within the LVMH group, along with competitive benefits.

Guerlain fosters a culture of innovation, excellence, and respect for diversity. As part of the LVMH group, the company values creativity and dedication, providing a collaborative and inspiring workplace for its employees.