Guerlain Retail Operations Executive

Guerlain, a distinguished name in the luxury perfumes and cosmetics sector, is part of the esteemed LVMH Group, a global leader in luxury goods. As an employer, Guerlain offers a dynamic and enriching environment that fosters innovation and excellence, encouraging employees to contribute to the brand's storied legacy while developing their own professional skills.

1. Generate weekly and monthly sales reports.
2. Support the Area Manager in ensuring accurate product sell-in to all stores.
3. Coordinate promotions and events with departmental stores.
4. Liaise with department store managers to create vouchers.
5. Execute pre- and post-activation events across all stores.
6. Ensure 100% compliance with operational standards.
7. Visit stores for pre-activation briefings and provide necessary support.
8. Collate and tabulate commissions, ensuring timely submission by all stores.
9. Serve as the direct point of contact for IT issues at stores.
10. Conduct regular store visits for audits and operational support.
11. Manage POSM requisition and liaise with the Marketing team for activations.
12. Conduct audit checks for SOP compliance and report inconsistencies.
13. Ensure timely raising of Purchase Orders and manage budget for non-sellable items.
14. Support inventory management during stock counts.
15. Oversee the onboarding process for new hires.
16. Perform administrative duties at the boutique twice a week.
17. Support the Retail Manager during yearly kick-offs and sales cycles.
18. Assist in team-building sessions and ensure training registration is completed.

1. Strong organizational and analytical skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in MS Office (Excel, Word, PowerPoint).
4. Ability to work independently and manage multiple tasks simultaneously.
5. Detail-oriented with a high level of accuracy.
6. Prior experience in retail operations is an advantage.

1. Organizational skills
2. Analytical skills
3. Communication skills
4. Interpersonal skills
5. Proficiency in MS Office
6. Multitasking ability
7. Attention to detail

Minimum of 3 years in retail operations or a related field.

The position offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.

Guerlain prides itself on a culture of excellence and innovation, deeply rooted in its rich heritage. The workplace environment is collaborative and dynamic, encouraging creativity and a passion for luxury. Employees are valued for their contributions and are provided with opportunities to grow within the LVMH Group's expansive network.