Guerlain Retail Manager

Guerlain, a distinguished name in the world of luxury perfumes and beauty products since 1828, is part of the prestigious LVMH group, a global leader in luxury. Known for its daring creativity, mythical creations, and timeless expertise, Guerlain is committed to passing on its unique heritage to future generations. The brand is synonymous with a culture of beauty and sustainability, driven by teams of 'Explorers by nature' who seamlessly blend luxury with sustainable development.

1. Serve as the liaison with field staff, ensuring insights are communicated to the headquarters to enhance performance and growth across all channels.
2. Develop and manage KPI and sell-out tools, analyzing strengths and weaknesses of sales locations to derive actionable measures.
3. Oversee direct-to-retail responsibilities including inventory management, cash system optimization, and merchandise flow control.
4. Create precise forecasts for clients to ensure targeted and efficient sales planning.
5. Analyze and report on sales and product line performance at each sales location for strategic management.
6. Monitor field team performance and conduct bonus evaluations to motivate employees.
7. Build strong relationships with retail partners, coordinating sales activities and collaborating closely with marketing, sales, finance, and external agencies.
8. Co-lead the introduction of new retail projects in collaboration with IT and the French headquarters.
9. Utilize creative potential in coordinating and organizing sales events.

1. Successfully completed degree in Business Administration or a comparable field.
2. Relevant professional experience in sales, retail, or back-office management, ideally in an international environment.

1. Proficiency in IT systems and data analysis, with a strong command of Excel and preferably initial experience with Power BI.
2. Independent working style, analytical thinking, and a solid understanding of operational business.
3. Hands-on mentality, teamwork skills, and openness to a variety of topics and challenges.
4. Excellent communication skills, organizational talent, and a strong commitment to high service and quality standards.
5. Fluent in German and English; additional language skills are advantageous.

A minimum of 3 years of relevant professional experience in sales, retail, or back-office management.

Bachelor's degree in Business Administration or a related field.

Employment with the world leader in luxury, featuring a local workplace with an open atmosphere, flat hierarchies, and a 'Du' culture. Enjoyable teams with a 'Can-Do' attitude, passionate about advancing ideas. Office located in the north of Düsseldorf with excellent transport links and a prime Rhine location. Attractive international career opportunities within Guerlain and over 75 unique LVMH Maisons. Flexible working hours and mobile work options, equipped with modern tools such as a laptop, headset, and smartphone. Permanent employment with 30 days of annual leave, a variable bonus, company pension scheme, and more. Health and fitness offerings. Annual allocation of complimentary and discounted Guerlain beauty products. Additional employee discounts through Family & Friends offers and 'Corporate Benefits'.

Guerlain fosters a vibrant workplace culture characterized by an open atmosphere, flat hierarchies, and a collaborative 'Du' culture. Teams are driven by a 'Can-Do' attitude, passionately advancing ideas and blending luxury with sustainable development. The company offers a supportive environment that encourages creativity and innovation, providing employees with opportunities for international career growth within the expansive LVMH network.